California Consumer Privacy Act (CCPA) Compliance

Last Updated: January 20, 2024

1. Introduction

This notice applies to California residents and describes TrezoraDécor's compliance with the California Consumer Privacy Act (CCPA). The CCPA provides California residents with specific rights regarding their personal information.

2. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with a particular consumer or household. In the past 12 months, we have collected the following categories of personal information:

3. Your CCPA Rights

As a California resident, you have the following rights under the CCPA:

3.1 Right to Know

You have the right to request that we disclose:

• The categories of personal information we collected about you
• The categories of sources from which we collected your personal information
• Our business or commercial purpose for collecting or selling personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we collected about you

3.2 Right to Delete

You have the right to request that we delete any personal information about you that we have collected, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:

• Complete the transaction for which the information was collected
• Detect security incidents or protect against malicious or illegal activity
• Debug products to identify and repair errors
• Comply with legal obligations
• Enable solely internal uses reasonably aligned with your expectations

3.3 Right to Opt-Out of Sale

We do not sell personal information. TrezoraDécor has not sold personal information in the past 12 months and does not have plans to sell personal information in the future.

3.4 Right to Non-Discrimination

You have the right not to receive discriminatory treatment for exercising your CCPA rights. We will not:

• Deny you goods or services
• Charge you different prices or rates for goods or services
• Provide you a different level or quality of goods or services
• Suggest that you may receive a different price or quality of goods or services

4. How to Exercise Your Rights

To exercise your right to know or right to delete, you may submit a verifiable consumer request by:

• Calling us toll-free at: (800) 555-DCOR
• Emailing us at: privacy@trezoradecor.com
• Submitting a request through our website contact form

4.1 Authorized Agents

You may designate an authorized agent to make a request on your behalf. To do so, you must:

• Provide written authorization signed by you
• Verify your own identity directly with us
• Directly confirm with us that you provided the authorized agent permission to submit the request

5. Response Timing and Format

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

Any disclosures we provide will cover the 12-month period preceding our receipt of your request. The response we provide will explain the reasons we cannot comply with a request, if applicable.

6. Categories of Personal Information Disclosed

In the past 12 months, we have disclosed the following categories of personal information for business purposes:

• Identifiers (to service providers for business operations)
• Commercial information (to vendors for project execution)
• Internet activity (to analytics providers)
• Professional information (to business partners for project collaboration)

7. Sources of Personal Information

We collect personal information from the following sources:

• Directly from you (forms, emails, phone calls)
• Automatically through website usage (cookies, analytics)
• From third-party business partners
• From public records and databases
• From social media platforms

8. Business Purposes for Collection

We collect and use personal information for the following business purposes:

• Providing and improving our design services
• Processing quote requests and project inquiries
• Communicating with you about our services
• Marketing and advertising
• Analyzing and improving our website
• Preventing fraud and ensuring security
• Complying with legal obligations

9. Minors Under 16

We do not knowingly sell the personal information of minors under 16 years of age. Our services are not directed to individuals under 18 years of age.

10. California Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.

11. Changes to This Notice

We reserve the right to amend this CCPA compliance notice at our discretion. When we make material changes, we will notify you by updating the date of this notice and posting it on our website.

12. Contact for More Information

If you have any questions or concerns about our privacy practices or this CCPA compliance notice, please contact us: